Exchanges

Our Guarantee

For exchange, please keep your merchandise in original packaging and exchange can be made once within 14 days (30 days for Kidea members) from the date of purchase.Exchanges can only be made in one of the three designated stores in Hong Kong, located at Causeway Bay and Tsim Sha Tsui , (excluding Sogo).

 

  • True copy of sales memo must be presented when exchange merchandise.
  • Exchange is subject to stock availability and will need to be made in designated store which carries the stock.
  • If exchange for different style, it is required to pay the balance.Price difference will not be refunded if the price of the exchanged item is lower than the purchased item.
  • No refund service is provided.
  • No exchange for socks.
  • Fung Kids (HK) Fashion Ltd. reserves the right for final decision.